Effective Date: September 15, 2025

1. Introduction

Welcome to Pat’s Herbals. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, purchasing our products, or otherwise engaging with Pat’s Herbals, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Eligibility

You must be at least 18 years of age to purchase products from Pat’s Herbals. By placing an order, you represent and warrant that you meet this requirement. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these Terms have been violated.

3. Product Information & Disclaimer

Pat’s Herbals specializes in herbal supplements and wellness products. While we strive to provide accurate product descriptions, pricing, and availability, errors may occur and we reserve the right to correct them without notice. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements made regarding product benefits have not been evaluated by the Food and Drug Administration (FDA). You acknowledge that it is your responsibility to consult with a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, taking medication, or have pre-existing medical conditions.

4. Orders & Payments

All orders are subject to acceptance and availability, and payment must be received in full before processing and shipment. We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms. All payments are processed securely through third-party providers, and Pat’s Herbals does not store full payment card details.

5. Shipping & Delivery (Nationwide from California)

Pat’s Herbals is based in California, USA, and we ship nationwide throughout the United States, including all 50 states, Washington D.C., and U.S. territories such as Puerto Rico, Guam, and the U.S. Virgin Islands. Orders are typically processed within 1–3 business days after payment confirmation. Standard shipping takes approximately 3–7 business days, though delivery times may vary due to carrier delays, weather conditions, or other circumstances beyond our control. Risk of loss transfers to the customer once the order has been provided to the carrier. Complete shipping details are outlined in our Shipping Policy, which is incorporated into these Terms.

6. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy, which is incorporated into these Terms. Due to the consumable nature of our products, all sales are final on opened items. Refunds are available only for unopened, unused items returned within the stated policy period. Shipping fees are non-refundable.

7. Intellectual Property

All content on the Pat’s Herbals website, including logos, product images, designs, text, graphics, and trademarks, are the intellectual property of Pat’s Herbals and may not be copied, distributed, or exploited without prior written consent. Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by law, Pat’s Herbals, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website. Our total liability, whether in contract, tort, or otherwise, shall not exceed the purchase price of the product at issue. Customers assume full responsibility for the safe and appropriate use of our products, and Pat’s Herbals disclaims liability for any adverse effects resulting from misuse, overuse, or failure to follow instructions.

9. Indemnification

You agree to indemnify, defend, and hold harmless Pat’s Herbals, its affiliates, employees, and owners from any claims, damages, losses, liabilities, or expenses (including attorney’s fees) arising from your violation of these Terms, misuse of products, or breach of applicable laws.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved exclusively in the state or federal courts located in California. By using our website and purchasing our products, you waive the right to participate in class actions or collective proceedings against Pat’s Herbals. Disputes must be filed on an individual basis.

11. Modifications to Terms

Pat’s Herbals reserves the right to modify or amend these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our website or services after updates constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Pat’s Herbals

Email: Helpdeskpatsherbals@gmail.com